Designing productsfor clarity and trust.
Experience5+ years designing enterprise & consumer products
DomainsAI, healthcare, fintech, and civic technology
ClientsWebMD, Subscribili, ERBuddy and CUNY
RecentWork
Shayla Singh
I design for moments where clarity and trust decide whether people keep going.
Complexity, made intuitive
Enterprise AI, healthcare, and fintech products that turn difficult workflows into clear next steps.
Spatial thinking is my advantage
Training in Public Space Design shapes how I connect journeys across systems — not just individual screens.
Strategy before pixels
Research, systems thinking, and close partnership with product and engineering guide what ships.
Accessibility from day one
Inclusive by default — built into the experience, never left as a late-stage checklist.
Expertise
- 01User Experience Design
- Information architecture
- Prototyping
- Design systems
- 02Product Strategy & Systems Thinking
- Service design
- Feature prioritization
- AI product thinking
- 03Research & Validation
- Data-informed design
- Research synthesis
- Usability testing
- 04Data & AI Experiences
- Conversational AI
- Complex workflow design
- Human-AI interaction